Careers

Since 2007 PICC has helped make Palm Island a better place to live. We are a not-for-profit, community-controlled company dedicated to creating a safer, stronger and more prosperous community.

Our workforce is over 180 strong and serves nearly all local residents of Palm Island, making PICC the second-largest employer on Palm Island.

We have a diverse range of roles available in allied health, medical, retail, hospitality, horticulture, social and community services, automotive repairs, business and administration. The skills and experience required to work for PICC is as diverse as our services, which means we may have a role for you regardless of your level of qualifications.

PICC employees have access to many opportunities for training, career development and gaining experience across the broad spectrum of roles on offer. We also offer a competitive salary and other employment benefits.

By working for PICC, you will be making a genuine difference to the Palm Island Community. If this interests you, we are interested in hearing from you.

Current positions available

Senior Support Officer

Women’s Healing Service, Townsville

PICC is a not-for-profit, community-controlled organisation that provides a wide range of health, community services, and social enterprises. PICC’s community services include child protection, early childhood, disability, youth, community justice, domestic and family violence, women’s and family programs, and diversionary services. Our health and community services are funded by various state and federal funding bodies. Our Social Enterprises are a self-funded arm of PICC that includes the community shop, mechanical and fuel services, accommodation, catering, cleaning, transport, maintenance services, and other activities. PICC established its Social Enterprises to provide necessary services and create local employment on Palm Island.

The Women’s Healing Program includes a Townsville and Palm Island team and may engage other stakeholders on a sub-contract and/or fee-for-service basis. The Program provides support to Aboriginal and Torres Strait Islander women in contact with the Criminal Justice System. It aims to provide a holistic prevention and early intervention program aimed at intervening at the earliest point in cases involving women in contact with the criminal justice system.

  • Under the direction and supervision of the Women’s Case Manager, the Women’s Healing Senior Support Officer will provide expert advice, support, supervision and training for the Support Workers employed under the program, across Townsville and Palm Island, including providing direct supervision for the Women’s Support Worker (Townsville), to support service delivery.
  • The service will be an integral part of Criminal Justice System, and will offer an integrated court assessment, referral, and support service. The position will work with the rest of the team to support case management practices and will provide direct case management of women with complex needs, including the provision of interventions to address issues related to offending behaviour. Women’s social needs, particularly those of women in contact with the justice system, are often related to experiences of gender-based violence, specifically domestic and family violence and sexual violence.
  • This role requires the ability to mentor and develop Support Workers with all aspects of case management. Under the direction and supervision of the Women’s Case Manager, the Women’s Healing Senior Support Officer will provide support to clients of the Women’s Healing Service.
Selection Criteria
  • Good knowledge of the Townsville Aboriginal and Torres Strait Islander community
  • Ability to develop strong relationships with internal and external stakeholders
  • Demonstrated experience in assessments/case planning, and client support work
  • Demonstrated experience working with Aboriginal and/or Torres Strait Islander women
  • Demonstrated skills in developing and implementing events and activities
  • Demonstrated computer literacy skills, including ability to use Microsoft Office programs and knowledge of/or capacity to learn other software used in the services
  • Possess or eligible to hold a Working with Children (Blue) Card
  • Meet necessary background and security checks for correctional centre
  • Hold a current C-class Driver’s Licence (and maintain a current driving license throughout the period of employment)
How to Apply

Applications close Tuesday, 25 June 2024. To apply for this position, please email your resume, application form and qualifications to kbotwright@picc.com.au.For further information please contact Women’s Healing Service on 4421 4300.

Women’s Support Worker

Women’s Healing Service, Townsville

PICC is a not-for-profit, community-controlled organisation that provides a wide range of health, community services, and social enterprises. PICC’s community services include child protection, early childhood, disability, youth, community justice, domestic and family violence, women’s and family programs, and diversionary services. Our health and community services are funded by various state and federal funding bodies. Our Social Enterprises are a self-funded arm of PICC that includes the community shop, mechanical and fuel services, accommodation, catering, cleaning, transport, maintenance services, and other activities. PICC established its Social Enterprises to provide necessary services and create local employment on Palm Island.

The Women’s Healing Program includes a Townsville and Palm Island team and may engage other
stakeholders on a sub-contract and/or fee-for-service basis. The Program provides support to Aboriginal and Torres Strait Islander women in contact with the Criminal Justice System. It aims to provide a holistic prevention and early intervention program aimed at intervening at the earliest point in cases involving women in contact with the criminal justice system. The objectives of the program are to provide:

  • case-specific assistance that not only supports a woman’s ability to satisfy bail conditions and requirements or to comply with or complete Community based Corrections Orders or probation but also to assist women who have experienced domestic and family violence, sexual assault, and other forms of violence to receive the support and tools to address causes of offending, break the cycle and heal.
  • triage at the earliest opportunity or point of contact with the criminal justice system or referral, case management, coordination, and implementation for up to 12 months.
  • coordination and delivery of a holistic support which includes case management and coordination, support, advice, and system and service referral/facilitation across the government, NGO service and integrated support systems.

Under the direction and supervision of the Women’s Case Manager, the Women’s Support Worker will
provide support to clients of the Women’s Healing Service.

Selection Criteria
  • Good knowledge of the Townsville Aboriginal and Torres Strait Islander community
  • Ability to develop strong relationships with internal and external stakeholders
  • Demonstrated experience in assessments/case planning, and client support work
  • Demonstrated experience working with Aboriginal and/or Torres Strait Islander women
  • Demonstrated skills in developing and implementing events and activities
  • Demonstrated computer literacy skills, including ability to use Microsoft Office programs and knowledge of/or capacity to learn other software used in the services
  • Possess or eligible to hold a Working with Children (Blue) Card.
  • Meet necessary background and security checks for correctional centre
  • Hold a current C-class Driver’s Licence (and maintain a current driving license throughout the period of employment)
How to Apply

Applications close Sunday, 23 June 2024. To apply for this position, please email your resume, application form and qualifications to kbotwright@picc.com.au.

For further information please contact Women’s Healing Service on 4421 4300.

Cleaners – Casual Pool

The purpose of this position is to provide assistance and support to PICC employees and clients by maintaining a high standard of cleanliness and hygiene in facilities of the Palm Island Community Company. These services are designed to meet the needs of the Aboriginal and Torres Strait Islander community of Palm Island, in particular, the safety of children, young people and their families.

PICC is a not-for-profit organisation committed to the welfare and prosperity of the Palm Island Community through the provision of a range of social services and enterprises. PICC has been in operation since 2007 and is the second largest employer on Palm Island.

Selection Criteria

Mandatory

  1. The applicant must hold a current Blue Card by the Commissions for Children and Young People and Child Guardian or be eligible to obtain a Blue Card. (A current Blue Card must be maintained throughout period of employment.)
  2. The applicant must hold a current C-class driver’s licence.
  3. Ability to work with minimal supervision.

Desirable Criteria

  1. Communicates sensitively and effectively with other employees.
  2. Willingness to undertake training.
  3. Able to work after-hours shifts.
How to apply

To apply for this position, please submit your résumé and application form in person, by fax (07 4422 0022) or by email (recruitment@picc.com.au). Please contact HR on 4421 4300 or e-mail recruitment@picc.com.au for further information.

Position Descriptions and Application Forms

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