Since 2007 PICC has helped make Palm Island a better place to live. We are a not-for-profit, community-controlled company dedicated to creating a safer, stronger and more prosperous community.

Our workforce is over 200 strong and serves nearly all local residents of Palm Island, making PICC the second-largest employer on Palm Island.

We have a diverse range of roles available in allied health, medical, retail, hospitality, horticulture, social and community services, automotive repairs, business and administration. The skills and experience required to work for PICC is as diverse as our services, which means we may have a role for you regardless of your level of qualifications.

PICC employees have access to many opportunities for training, career development and gaining experience across the broad spectrum of roles on offer. We also offer a competitive salary and other employment benefits.

By working for PICC, you will be making a genuine difference to the Palm Island Community. If this interests you, we are interested in hearing from you.

Current positions available

Case Worker

Full time, SCHADS Award Level 3

About the Service

Ferdy’s Haven is primarily funded by the Federal Department of the National Indigenous Advancement Agency. While our roots lie in residential recovery for alcohol and drug addiction, we are currently focused on delivering Day-Based Community Wellbeing Services.

As a day-based program, Ferdy’s Haven supports Indigenous individuals and their families on their journey to recovery from alcohol and drug dependence. Our services are delivered through a structured case management framework that addresses the complex sociological and psychological impacts of addiction.

We welcome all Palm Island residents and other Indigenous adults to apply for participation in our outpatient day programs. Our approach is holistic, recovery-oriented, and grounded in evidence-based practices. We consider a person's mental and physical health, family and cultural context, as well as their social and economic needs—ensuring that care is coordinated, strengths-based, and integrated with other support services.

Ferdy’s Haven acknowledges the importance of offering a full continuum of care. This includes early identification and prevention of substance misuse, access to specialised mental health and addiction services, and pathways to more intensive residential treatment when required.

About the role

As a Case Worker – Level 3, you’ll work closely with people on Palm Island who are affected by alcohol and drug use. You’ll help them through day-based programs by providing one-on-one support, running group sessions, and linking them with other services they might need. You’ll also do assessments, create treatment plans, and help people stay on track with their recovery. You’ll work mostly on your own, but you’ll be supported by a team leader and may also help supervise junior workers or volunteers.

A full list of duties and key performance indicators is contained within the Position Description attached at the bottom of this page. 

Selection criteria

Qualifications

1. Preferred Certificate IV in Mental Health (AOD) or Alcohol and Other Drug core competencies (or willingness to complete the core competencies within the first 12 months of employment).
2. Minimum Certificate III Community Services and a willingness to obtain Certificate IV in Mental Health (AOD) within 12 months of commencement.

Professional experience

1. Experience supporting people with AOD, mental health, or life challenges (lived or work experience welcomed)
2. Good understanding of harm reduction, trauma-informed care, and recovery principles
3. Knowledge of the Queensland Alcohol and Other Drug Treatment Framework
4. Experience in conducting culturally appropriate biopsychosocial assessments and developing recovery-oriented treatment plans.
5. Able to work on your own and as part of a team.
6. Good written and verbal communication skills.
7. Confident using computers and case management systems.
8. Able to supervise or guide less experiences team member or volunteers.
9. Proficiency in maintaining accurate and confidential client documentation.
10. Knowledge of local and regional referral pathways

Other

1. Hold a current C-class Driver’s Licence (and maintain a current driving license throughout the period of employment).
2. Experience working with people from different backgrounds, including lived experience of recovery (if appropriate).

How to Apply

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this role, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 24 April 2026. 

Aged Care Services Manager – Palm Island

Full-Time | Nurses Award 2020 | Level 5

The Palm Island Community Company (PICC) is seeking a dedicated Aged Care Services Manager to lead the Aged Care Program on Palm Island. This position plays a key role in supporting Elders to maintain independence, wellbeing, and connection to community through high-quality, culturally safe homecare services.

About the Organisation

The Palm Island Community Company is an Aboriginal Community-Controlled Organisation that delivers health and community services, community capacity building and economic development programs on Palm Island.

Through the establishment of a network of partnerships and collaborations, the ongoing recruitment and training of staff, and an uncompromising attitude towards the building of community capacity, PICC continues to make a real difference in the lives of the people it serves.

Boasting a successful history since it was established in 2007, PICC delivers innovative, community-driven programs that are squarely aimed at supporting and strengthening the social, cultural, health and economic fabric of the Palm Island community.

PICC continues to work hard to strengthen the infrastructure of the remote island and create local jobs for local people while delivering vital human services to community it serves.

The fundamental focus of the Company is underpinned by the belief that the residents of Palm Island are entitled to have ready access to the range of reliable and high-quality health and social services like those to which most Australians have easy access.

 PICC is proud of its role in helping Palm Island to lead the way in the development of a new model of Indigenous community capacity building that has demonstrated success.

About the Program

The Flexible Aged Care Program (FAC) provides individualised homecare that supports people to continue living safely and independently in their own homes.

The objectives of the program are to:

1. Ensure Elders have access to high-quality healthcare and services that support optimal wellbeing
2. Provide culturally safe, holistic care that supports spiritual, physical, emotional, and mental wellbeing
3. Recognise the importance of place-based care that strengthens culture, community, and kinship connections

About the Role

Under the direction of the Executive Manager, the Aged Care Services Manager oversees all aspects of aged care service delivery on Palm Island. This role is responsible for:

1. Supporting the implementation, delivery and monitoring of care to Palm Island Elders
2. Embedding a holistic, flexible and culturally safe model of care
3. Providing supervision to the Aged Care Coordinator and Support Workers
4. Ensuring alignment to the new rights-based Aged Care Standards of Practice, Aged Care Code of Conduct, Charter of Rights and PICC operational policies and procedures

Key Responsibilities

Management & Leadership

1. Manage the operational and business function of PICC’s Aged Care services
2. Build staff capacity to ensure understanding and compliance with Aged Care reforms
3. Maintain service contracts, resources and equipment
4. Ensure timely completion and authorisation of staff timesheets

Clinical Quality Care

1. Coordinate and oversee clinical care using a multidisciplinary, person-centred approach
2. Facilitate clinical and care handovers and daily team huddles
3. Develop and implement individual care plans with clients and support persons
4. Implement client, family and stakeholder feedback processes for continuous quality improvement

Stakeholder Relationships

1. Establish and maintain collaborative relationships with clients, families, PICC staff and external stakeholders
2. Conduct community outreach to promote Aged Care services

Service Planning

1. Identify opportunities for service development and future pathways for clients, including aged care and palliative care
2. Maintain a waiting list of prospective clients
3. Oversee procurement of clinical equipment and materials
4. Ensure effective staff coverage and service continuity during staff absences

Workforce

1. Ensure staff induction, orientation and mandatory training are completed
2. Oversee staff development, competency, training needs and skills development
3. Implement staff monthly work plans and supervision

Documentation & Reporting

1. Manage electronic management systems and data collection
2. Maintain accurate records of client services, referrals and support needs
3. Submit reports by due dates

Selection Criteria

1. Bachelor of Nursing with a minimum of 3 years’ experience as a Registered Nurse
2. Demonstrated ability to work with Aboriginal and Torres Strait Islander people in a culturally sensitive healing environment
3. Well-developed communication and interpersonal skills
4. Strong clinical reasoning, decision-making and problem-solving skills
5. Experience in managing, mentoring and developing staff
6. Ability to develop and maintain effective relationships with stakeholders, government and community
7. Ability to travel on light aircraft
8. Regular travel To Palm Island required as a part of this role

Other Requirements

1. Current AHPRA registration with no restrictions
2. National Criminal History Check
3. Current C-class Driver’s Licence

How to Apply

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this role, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 17 April 2026.   

Registered Nurse

About the company

The Palm Island Community Company is an Aboriginal Community-Controlled Organisation that delivers health and community services, community capacity building and economic development programs on Palm Island.

Through the establishment of a network of partnerships and collaborations, the ongoing recruitment and training of staff, and an uncompromising attitude towards the building of community capacity, PICC continues to make a real difference in the lives of the people it serves.

Boasting a successful history since it was established in 2007, PICC delivers innovative, community-driven programs that are squarely aimed at supporting and strengthening the social, cultural, health and economic fabric of the Palm Island community.

PICC continues to work hard to strengthen the infrastructure of the remote island and create local jobs for local people while delivering vital human services to community it serves.

The fundamental focus of the Company is underpinned by the belief that the residents of Palm Island are entitled to have ready access to the range of reliable and high-quality health and social services like those to which most Australians have easy access.

PICC is proud of its role in helping Palm Island to lead the way in the development of a new model of Indigenous community capacity building that has demonstrated success.

About the Role

FIFO RN – Palm Island. Part time/full-time.

Pay based on skills & experience per Nurses Award

In this role your main responsibilities will include: 

1. Performing health checks
2. Developing and reviewing care plans in consultation with patient and GP Patient triage
3. Providing Urgent care, Wound care and administering Immunisations and other treatments
4. Medication administration Blood collection (PICC will support training in venepuncture)
5. Experience working with children and administering childhood vaccinations
6. Restocking clinic rooms
7. Recalls and reminders
8. And other tasks as required

About You

1. Current AHPRA registration as a Registered Nurse
2. Strong interpersonal and communication skills
3. Ability to work both independently and as part of a multidisciplinary team

Why Join Us?

1. Enjoy up to $15,900 in FBT salary packaging benefits
2. Access to our Employee Assistance Program for your well-being
3. A supportive work environment that fosters professional growth and development

If you are a proactive and caring nurse looking to further your career in general practice, we would love to hear from you.

How to Apply

To apply for this role, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this role, please contact the PICC People, Culture and Safety Department at recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 17 April 2026.   

Position Descriptions and Application Forms