Medical Services


If you have any flu-like symptoms, including a fever (particularly above 37.5°C), cough, headache, sore throat or shortness of breath, it is important that you seek medical care early. 

Prior to visiting the clinic, please contact us via phone on 4445 4001 to book an appointment, and tell us that you have COVID-19 symptoms. 

Walk-in patients not exhibiting COVID-19 symptoms are very welcome.

For the latest updates on COVID–19, click here.

For the latest Queensland public health alerts, click here.

The Medical Practice includes General Practitioners, Aboriginal Health Workers, Nurses and Social and Emotional Wellbeing workers. Specialist services are attached to the Centre to help people with conditions endemic on Palm Island, such as for the treatment of diabetes and ocular health. The focus of the Centre is on child and maternal health, but through the provision of added services it also ensures that all Palm Islanders have access to a locally tailored and culturally relevant general-practice medical clinic. The Centre is also able to refer patients to needed services in Townsville. While there, patients can be transported to their appointments in a PICC transfer bus.

Practice hours

Monday to Wednesday

8.30 a.m. to 9.00 p.m.

Thursday and Friday

8.30 a.m. to 4.00 p.m.



Public holidays


Home or other visits

Patients should discuss and arrange home visits with their doctor

Practice consultation fees

PICC is a bulk-billing practice for all people covered by the Australian Medicare system. 

Fees cannot be bulk billed for anyone not eligible for an Australian Medicare Card (e.g. overseas visitors). 

Where fees do apply, an invoice and receipt of payment will be provided to the patient as a record of transaction. 

For more information call 4445 4401 or e-mail

Hearing Assessment Program – Early Ears (HAP-EE)

While children have their hearing tested at birth, many children develop hearing complications as they grow. Unfortunately, hearing loss can lead to many challenges in early and later life.

The Palm Island Community Company (PICC) and Hearing Australia are working together with local service providers to rollout the Hearing Assessment Program – Early Ears (HAP–EE) on Palm Island.

This program enables children aged 0–5 years to have early access to hearing screening in order to identify problems and receive treatment before starting primary school.

The HAP-EE team will visit Palm Island monthly.

Access to the program is free. If you have concerns about your child’s hearing, please speak to your school year coordinator, or contact the PICC Child and Family Centre on 4791 4031 so we can arrange for your child to be screened as soon as possible.

The health and wellbeing of all Palm Islanders is important to us!

The PICC Medical Team encourage all parents to ensure their children have a full Health Check every year so that health problems can be identified and treated early. To book an appointment with a PICC Doctor for your child’s health check, call us on 4445 4401. Everyone who has a Health Check receives a $20 voucher and they also go into a monthly draw to win a Health Promotion Gift Hamper valued at approximately $130.

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