Since 2007 PICC has helped make Palm Island a better place to live. We are a not-for-profit, community-controlled company dedicated to creating a safer, stronger and more prosperous community.

Our workforce is over 200 strong and serves nearly all local residents of Palm Island, making PICC the second-largest employer on Palm Island.

We have a diverse range of roles available in allied health, medical, retail, hospitality, horticulture, social and community services, automotive repairs, business and administration. The skills and experience required to work for PICC is as diverse as our services, which means we may have a role for you regardless of your level of qualifications.

PICC employees have access to many opportunities for training, career development and gaining experience across the broad spectrum of roles on offer. We also offer a competitive salary and other employment benefits.

By working for PICC, you will be making a genuine difference to the Palm Island Community. If this interests you, we are interested in hearing from you.

Current positions available

Domestic and Family Violence Specialist Worker

Based at the Palm Island Police Station, this role will deliver a range of front-line activities to respond to the immediate practical, social, emotional and well-being needs of victim-survivors and advocating for their needs, whilst liaising with police responding to victim-survivors’ safety and legal needs.

The main responsibilities of this role are:

1. Prioritising support for victim-survivors who attend the police station.
2. Undertaking crisis intervention including risk and needs assessment and safety planning to address the immediate needs of the victim-survivor.
3. Assisting police to engage with the victim-survivor by building rapport and trust.
4. Promoting better understanding of the dynamics of gender, power and control.
5. Assisting police officers to identify and respond to the patterns of behaviour over time that constitute DFV, taking into consideration the relationship as a whole.
6. Building partnerships with police and government and non-government organisations, including local support services, to support the safety and wellbeing of the victim-survivor.
7. Using allocated brokerage funding as needed to provide practical supports for the victim-survivor to address their immediate needs in line with their support plan.
8. Responding to Redbourne police referrals when there are no victim-survivors at the police station requiring support.
9. Coordinating referrals and access to other appropriate services.

Mandatory Selection Criteria

1. A formal qualification related to domestic violence, such as social work or counselling.
2. At least three years’ experience in working with victim-survivors and users of domestic and family violence.
3. Demonstrated knowledge of the issues related to domestic and family violence and other forms of gender-based violence and the associated practice approaches and standards for service delivery, especially in the context of Aboriginal and Torres Strait Islander persons.

Desirable Selection Criteria

1. Experience in working with Aboriginal and Torres Strait Islander persons, especially Palm Islanders.
2. Experience in using common Microsoft Office products.

How to Apply

If you or anyone you know is interested in this position, we invite you to apply by sending a résumé, a cover letter addressing the selection criteria and a completed Employment Application Form to picc@picc.com.au.

Please submit all applications by 5:00 p.m. on Friday, 9 May. 

If you have any questions about this role, please call (07) 4421 4300 or e-mail recruitment@picc.com.au.

Case Workers—Ferdy’s Haven

Full time, Palm Island (3 positions)

About Ferdy’s Haven

Ferdy’s Haven is a day-based programme that supports Indigenous individuals and their families on their journeys to recovery from alcohol and drug dependence. Its services are delivered in a structured case-management framework that addresses the complex sociological and psychological impacts of addiction. 

Ferdy’s Haven welcomes all Palm Island residents and other Indigenous adults to apply for participation in our outpatient day programmes. Our approach is holistic, recovery-orientated and grounded in evidence-based practices. It considers each person’s mental and physical health, family, cultural context, and social and economic needs in order to ensure that care is coordinated, strengths-based and integrated with other support services. 

Ferdy’s Haven acknowledges the importance of offering a full continuum of care. This includes early identification and prevention of substance misuse, access to specialised mental health and addiction services, and pathways to more intensive residential treatment when required. 

About the Role

The Case Worker offers culturally safe, confidential and person-centred mental-health and AOD support to individuals and families in the remote Indigenous community of Palm Island. The role builds trust, promotes recovery and supports access to holistic care through respectful engagement, trauma-informed practice and collaboration with community members and services. 

For a full description of the responsibilities and key performance indicators, please see the Position Description attached at the bottom of this page. 

Selection Criteria

• Minimum of Certificate III in Community Services and willingness to obtain Certificate IV in Mental Health (AOD) within twelve months of commencing the role. 
  • Certificate IV in Mental Health (AOD) or Alcohol and Other Drug core competencies, or willingness to complete the core competencies within twelve months of commencing the role, is preferred but not required. 
• Demonstrated knowledge and application of knowledge of AOD and mental health frameworks or similar. 
• Experience in conducting culturally appropriate biopsychosocial assessments and developing recovery-orientated treatment plans. 
• Ability to support clients with dual diagnoses using integrated, culturally informed approaches. 
• Proficiency in maintaining accurate and confidential client documentation. 
• Knowledge of local and regional referral pathways. 
• Holding a current C-class driving licence and maintaining it throughout the period of employment.

How to apply

To apply for this position, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Applications close at 5:00 p.m. on Friday, 2 May. 

Residential Support Worker—Safe House

Casual, Palm Island

The Safe House provides residential care for children and young people who the Department of Child Safety has determined cannot remain living at their homes and for whom there is no immediate alternative accommodation.  As a Support Worker at the Safe House, you will be responsible for providing residential care for these children and young people in line with the service model; service agreement; the Child Protection Act 1999 (Qld); and other relevant legislation and standards, particularly the legislated Standards of Care. You will also be responsible for monitoring the children and young people staying at the Safe House, meeting their care needs, working with Child Safety Services regarding the care of these children and young people, and connecting them with other relevant services. As a casual worker at a 24-hour service, you may work varying shifts, including overnight, on weekends and on public holidays.

Mandatory Selection Criteria

1. Relevant qualifications in social services or a related field, or willingness to obtain qualifications as required (e.g. Certificate IV in Social Services).
2. Knowledge, or the ability to acquire knowledge, of the Child Protection Act 1999.
3. Demonstrated ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander who have experienced domestic and family violence or other serious hardships at home, in a way that demonstrates an understanding of the issues they face, specifically children and young people.
4. Ability to work autonomously and within a team.
5. Demonstrated oral and written communication skills.
6. Competent in the use of computers and standard Microsoft Office programs.
7. LCS-2 approval is required before commencing in this role—this will also include checks of traffic and domestic violence history. 
8. Current Queensland Notice of Suitability or willingness to apply.
9. Current Blue Card (Working With Children Check) or willingness to apply.
10. Hold a current C-class Driver’s Licence.
11. Pass a criminal history check.

Desirable Selection Criteria

1. Experience in the sector is desirable but not essential.
2. Demonstrated abilities in assessment writing is desired but not essential.

How to apply

To apply for this position, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Support Worker—Women’s Service

Casual, Palm Island

The Women’s Service, sometimes referred to as the Women’s Shelter, offers temporary accommodations for women and their children who are experiencing domestic and family violence. As a Support Worker at the Women’s Service, you will be instrumental in providing immediate support and care to women and their children. Your responsibilities will include:

• Offering support and care to women and their children, both those staying at the Service and those seeking assistance.
• Meeting the immediate care needs of women and their children.
• Supporting women during their stay at the Service and helping them navigate their options.
• Connecting women with other relevant services and support networks.
• Working varying shifts, including overnight, weekends and public holidays, as part of a 24-hour service.

For a full list of key responsibilities, key performance indicators, and mandatory and desirable selection criteria, please see the Position Description available at the end of this page. 

How to apply

To apply for this position, please e-mail your cover letter, résumé and a completed Application Form to recruitment@picc.com.au.

For further information about this position, please contact the PICC People, Culture and Safety Department on recruitment@picc.com.au or (07) 4421 4300.

Cleaners

Casual, Palm Island

The purpose of this position is to provide assistance and support to PICC employees and clients by maintaining a high standard of cleanliness and hygiene in facilities of the Palm Island Community Company. These services are designed to meet the needs of the Aboriginal and Torres Strait Islander community of Palm Island, in particular, the safety of children, young people and their families.

Selection Criteria

Mandatory

1. The applicant must hold a current Blue Card by the Commissions for Children and Young People and Child Guardian or be eligible to obtain a Blue Card. (A current Blue Card must be maintained throughout period of employment.)
2. The applicant must hold a current C-class driver’s licence.
3. Ability to work with minimal supervision.

Desirable Criteria

1. Communicates sensitively and effectively with other employees.
2. Willingness to undertake training.
3. Able to work after-hours shifts.

How to apply

To apply for this position, please submit your résumé and application form in person, by fax ((07) 4422 0022) or by email (recruitment@picc.com.au). Please contact the People, Culture and Safety Department on (07) 4421 4300 or e-mail recruitment@picc.com.au for further information.

Position Descriptions and Application Forms