Quicklinks

Women’s Healing Service

The Women’s Healing Service (WHS) provides holistic support to women across all stages of engagement with the criminal justice system, from early intervention to post-release reintegration.

We offer case management support for up to 12 months for First Nations women residing in Townsville or Palm Island.

Service Streams

WHS operates across three distinct streams:

1. Townsville Women’s Correctional Centre

Supporting women who are on remand or sentenced.( providing case management and transitioning planning)

2. Townsville Community

Women living in the community, including those subject to community-based orders.
Women on bail.
Women identified as at risk of entering the criminal justice system.

3. Palm Island Community

Women living in the community, including those subject to community-based orders.
Women on bail.
Women identified as at risk of entering the criminal justice system.

Referrals

Referrals to WHS can be made by any individual or organization seeking support for eligible women.

Transport Services

WHS provides transport assistance to ensure clients can attend appointments and access necessary services.

Programs and Service Linkages

The Women’s Healing Service facilitates access to programs and services tailored to individual needs. Examples include:

Health Services: Access to doctors and nurses.
Counselling: access to ongoing counselling
Women’s Yarning Circles: A safe space for sharing, healing, and cultural connection.
Shark Cage Program: Empowerment-based workshops.
Back to Community: Reintegration support.
SPER Hardship Partner: Assisting with State Penalties Enforcement Registry issues.
Advocacy: Support in navigating Child safety, Victim Assist Queensland (VAQ), and other services.
Court Assistance: Guidance and support with legal matters.

Contact information and opening hours

Townsville

Address: 319 Ross River Road, Aitkenvale (changed for 2026)

Phone: TBA – please call 4421 4300 and ask to be transferred

Opening hours: 9 a.m. to 5 p.m., Monday to Friday (except public holidays)

Palm Island

Address: Bwgcolman Healing Service, Main Street

Phone: 4445 4401